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Please contact Residence Client Services if you have a maintenance issue.

Need a repair or assistance?

90 University Private, room 143
Ottawa, ON  K1N 1H3

613-562-5885
[email protected]

For Internet issues:

  • Annex: If you have any internet issues, contact the Service Desk at鈥[email protected]鈥痮r at 613-505-4448.
  • All other residences: If you have any technical issues with the internet,  or call 1-888-862-4750. 

Dangerous Situations and Emergencies

Dangerous situations

Dangerous situations are life-threatening events that include:

  • Fire
  • Exposed live wire,
  • etc.

For dangerous situations call:
Protection Services (urgent) on 613-562-5422

Emergency situations 

Emergency situations are non life-threatening events that include:

  • Leakage, floods or risks of leakage (toilet not flushing correctly)
  • Stuck/broken doors or windows
  • Electrical failure or outages
  • Elevator failure
  • Privacy issues (shower/window curtains)

For non life-threatening emergencies call:
24/7 Reception on 613-562-5885
Protection Services (non-urgent) on 613-562-5499