How to submit an interlibrary loan request

The interlibrary loan (ILL) service assists members of the University of Ottawa community:

Students, faculty, and staff
Retired and emeritus professors
Retired employees
Affiliated researchers - Are you affiliated ?

This service is not available for alumni or external users. Please use the interlibrary loan services offered by your public library.

If your requested item is not available from an Omni partner, Interlibrary Loan staff will continue to search for another library in Canada or internationally to supply the item.

Request an item in Omni from another library

Go to and sign in at top right.
Find the item you are interested in and select the title to open the full record display.  
Select 'Get it from another library' in the How to Get It section of the record.

Request a Physical Item from another Library

Select 'Citation Type: Book'.
Select a Pickup Institution and Pickup Location. Please note: Not all items are available for pickup at another institution.
Check the box ‘Yes, I have selected the library where I will pick up my item.’
Select 'Send Request' to submit.

Request a Book Chapter from another Library

Select 'Citation Type: Book'

Select "I only need a specific chapter or pages (digital delivery up to 10% of the item)". Fields for Chapter and Pages will appear for completion.

Select a Pickup Institution and Pickup Location. This field is required; however, your book chapter will be delivered as a PDF to the email linked to your library account.

Check the box ‘Yes, I have selected the library where I will pick up my item’.
Select 'Send Request' to submit.

Request an Article from another Library

Select 'Citation Type: Article (digital delivery)'
Verify the citation information in the form.
Select a Pickup Institution and Pickup Location. This field is required; however, your article will be delivered as a PDF to the email linked to your library account.
 Select 'Send Request' to submit.

Request using the Blank Request Form

If you are unable to find the item you need in Omni, or already know the citation information, you can use the blank request form to get an item from another library.

1. Select from the top navigation in Omni.

2. Complete the form selecting either a) "Book (physical delivery)", b) "Book (physical delivery)” plus "I only need a specific chapter or pages (digital delivery up to 10% of the item)" for a chapter or excerpt of a book, or c) "Article (digital delivery)".

3. When selecting “Article (digital delivery), you can autofill the form if you have the DOI or the PMID of the article you are requesting.

4. Select a Pickup Institution and Pickup Location. This will be used to deliver a physical item. If you are requesting an article or book chapter, it will be sent as a PDF to the email linked to your library account.

Questions?

If you have questions about requests or loans for material from another library, email [email protected].